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Delayed - Order Under Review after make an order
Last Post 5/17/2011 10:52:23 AM By lukezy. 4 replies.
5/15/2011 6:44:04 PM
hlopezrd
Posts: 14
Joined: 4/3/2009
Delayed - Order Under Review after make an order
 Hi to all,
I have another problem (sorry, but I don't know what more to do).
When I put an order (I'm testing in my windows 7 sql server 2008 enviroment) the order always go to: <span class="Apple-style-span" style="border-collapse: collapse; color: rgb(50, 67, 74); font-family: verdana, tahoma, helvetica; font-size: 13px; ">Delayed - Order Under Review</span>
Reading other post point to an error in the OrderPipeLine (I do this step to put OrderPipeLine like a Web Service: <a target="_blank" href="http://www.dotshoppingcart.com/View/Article/Documentation/Online%20Help/Installation/101.aspx">Installing)
But I don't know where is the error?
How can I trace the OrderPipeLine, any log?
 
Thanks in advance.
5/16/2011 11:51:28 AM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: Delayed - Order Under Review after make an order
Do you see anything in Notes when you open the order detail page?
DotShoppingCart Staff
5/16/2011 7:30:31 PM
hlopezrd
Posts: 14
Joined: 4/3/2009
Re: Delayed - Order Under Review after make an order
Hi lukezy,
The Notes say:
 
Order Processor (OrderConfirmationEmail) failed due to The specified string is not in the form required for an e-mail address.. Status changed to (Delayed - Order Under Review)
 
 
Which string is? email? my email is in correct format.
What can I do?
5/16/2011 7:38:20 PM
hlopezrd
Posts: 14
Joined: 4/3/2009
Re: Delayed - Order Under Review after make an order
 Hi again lukezy,
I found the problem, in my web.config, mailSettings <from> must be a valid email address.
 
But, how can I bypass this status: <span class="Apple-style-span" style="border-collapse: collapse; font-family: Verdana, Arial, Helvetica, sans-serif; ">Awaiting Offline Credit Card Process?</span>
When the order is made, the payment is always made.
5/17/2011 10:52:23 AM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: Delayed - Order Under Review after make an order
You can configure online credit card payment.
DotShoppingCart Staff
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