DotShoppingCart - Email Notifications

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Email Notifications

Last Post 4/28/2010 3:25:47 PM By lukezy. 8 replies.

4/28/2010 9:21:30 AM
masande Posts: 26 Joined: 10/29/2009	Email Notifications
masande Posts: 26 Joined: 10/29/2009	Hi Luke I have set up an email address for me to receive a copy of order confirmations but I dont receive any emails from the site nor do the users registered on the site. Please assist Regards Masande

4/28/2010 10:00:56 AM
lukezy Posts: 2109 Joined: 6/12/2007 Location:WA, US website	Re: Email Notifications
	I don't think you will receive user registeration emails. If you set up the order confirmation email according to the online help, you might want to check 1) spam folder 2) do you receive any email at all? DotShoppingCart Staff

4/28/2010 1:14:06 PM
masande Posts: 26 Joined: 10/29/2009	Re: Email Notifications
masande Posts: 26 Joined: 10/29/2009	Hi Luke I have configured mail notifications as per the instruction on the online help.Ive also sent a test email to my dotarrow based mail box and received it.

4/28/2010 1:20:23 PM
masande Posts: 26 Joined: 10/29/2009	Re: Email Notifications
masande Posts: 26 Joined: 10/29/2009	still no email confirmations of orders though

4/28/2010 1:52:05 PM
lukezy Posts: 2109 Joined: 6/12/2007 Location:WA, US website	Re: Email Notifications
	Could you please confirm if the user received the email? I want to make sure if email gets sent at all? DotShoppingCart Staff

4/28/2010 2:16:21 PM
masande Posts: 26 Joined: 10/29/2009	Re: Email Notifications
masande Posts: 26 Joined: 10/29/2009	Ive just made a "dummy" order on a test account I created that uses one of my private e-mail addresses and I havent received any notifications yet. this is for offline payment processing in case that makes any difference in the notification procedure

4/28/2010 2:58:52 PM
lukezy Posts: 2109 Joined: 6/12/2007 Location:WA, US website	Re: Email Notifications
	Ah, check if your order pipeline windows service is running. DotShoppingCart Staff

4/28/2010 3:12:40 PM
masande Posts: 26 Joined: 10/29/2009	Re: Email Notifications
masande Posts: 26 Joined: 10/29/2009	The windows service "ComOrderpipeline" has a status of "started" and a startup type of "Automatic (Delayed Start)"

4/28/2010 3:25:47 PM
lukezy Posts: 2109 Joined: 6/12/2007 Location:WA, US website	Re: Email Notifications
	Looks like you changed the database name. Please update the connection string in C:\DSC\Install\OrderPipeline\DotShoppingCart.Commercial.OrderPipelineService.exe.config as well. DotShoppingCart Staff