<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'">Dear Luckyz,<o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'"> <o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'"> <o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'">We are using Ver. 3.1<o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'"> <o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'">We know that the system is providing tracking for a normal user, when entered and what he did.<o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'"> <o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'">Our case is we added users with Admin role, and each user uses the system and makes few changes such as; product, prices, category..., etc. We want to know who Admin user entered and made such changes, because sometimes he affects negatively on the system.<o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'"> <o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'">Is our system having such a feature? If yes, where can we make use of it? If no, what do you suggest to do?<o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'"> <o:p></o:p></span>

<p class="MsoNormal" style="text-align: left; line-height: normal; margin: 0cm 0cm 0pt; unicode-bidi: embed; direction: ltr"><span style="font-family: 'Arial','sans-serif'; font-size: 10pt; mso-fareast-font-family: 'Times New Roman'">Regards,<o:p></o:p></span>

 

Tariq

Dear Luckyz,

 

we are using Ver. 3.1

 

We know that the system can track a normal user, when he entered and what he did.

 

our case is we added users with Admin role and each user uses the system and makes changes such as; product, prices, category..., etc, but sometimes the Admin user made such changes and effect on the system negatively.

 

Is our system having a feature how to track the changes to see who the Admin user did such changes? If Yes, where can we use make use of it? If no, what do you suggest to do?

 

Regards,

 

Tariq

The user tracking feature is not inteneded to use as the audit purpose. It actually ignores the admin users. Also it stores only 2 days of data.

 

I think you need to set up the correct role and permissions for different users. V4 has built-in roles e.g. "ProductManager", "OrderManager".

"User Track" only shows transactions/details during last 24 hours. How can i store and retrive all the user tracking details and filter them according to date and per clicks.

 

Thanks a lot!

Yes, this is by design. There is a nightly store procedure rolling up daily user tracking records. There are two reasons. One is to improve performance to remove the old user tracking records. The other is to avoid privacy concern.

Please explain "Privacy Concern" more.

 

Thanks a lot!

Tracking individual user's behaviour has time limit. Different country might have different law.