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Create New E-mail Account on Mail.dotarrow.com
Last Post 7/19/2010 9:02:24 AM By lukezy. 5 replies.
7/15/2010 1:44:16 PM
Ghaleb Nabolsi
Posts: 3
Joined: 7/15/2010
Create New E-mail Account on Mail.dotarrow.com
I created a mail box on dotarrow mail server with the name of webmaster@mydomainname.com then tried to access the e-mail account through Mail Web Portal. I was able to login fine, but could not send/recieve any e-mails. Then I editted Personal settings and was able to send E-mails, yet not recieve.
 
I sent e-mail from different e-mail accounts, from my Exchange server account, Yahoo, Google, etc. with no luck.
 
I even setup my outlook to recieve/send e-mails and still got Server errors from dotarrow mail server.
 
NEED HELP ASAP, i need to recieve an important e-mail on webmaster@mydomain.com and cannot do it
 
Thanks,
 
 
 
7/15/2010 1:59:33 PM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: Create New E-mail Account on Mail.dotarrow.com
DotShoppingCart Staff
7/16/2010 9:20:10 AM
Ghaleb Nabolsi
Posts: 3
Joined: 7/15/2010
Re: Create New E-mail Account on Mail.dotarrow.com
Luke - that is already done, We are recieving e-mails on other accounts other than webmaster@mydomain.com
 
The only issue we are having is recieving e-mails on webmaster@sd9000.com
 
We must be mssing something somewhere somehow!
 
7/16/2010 2:47:04 PM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: Create New E-mail Account on Mail.dotarrow.com
Did you actually check your DNS records? From mxtoolbox.com I saw nothing is setup for sd9000.com.
DotShoppingCart Staff
7/19/2010 7:27:52 AM
Ghaleb Nabolsi
Posts: 3
Joined: 7/15/2010
Re: Create New E-mail Account on Mail.dotarrow.com
Can you eleborate more, I am not sure I understand what needs to be done here! The mail server is working as it stands, we are sending/recieving e-mails, the only mailbox that I have an issue with is webmaster@mydomain.com
 
If MX record/lookup was not setup correctly as you are claiming, then other mailboxes should not be working!
 
Thanks,
7/19/2010 9:02:24 AM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: Create New E-mail Account on Mail.dotarrow.com
Just go your DNS and set up MX record. Your other mailboxes don't work either. You can test it by sending email from your gmail account.
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