Hi, we've had the dot shopping cart suite installed and running for a while and everything seems to be working good
But recently we were checking the system logs and we found that ocassionally there is an error with the ComOrderPipeline windows service and in order to prevent future problems we would like to know how to solve it.
The error log is too long, but I will put it here and will remark what I think is the most importan info about it. In advance I must say that the DSC.config file that says is not there, is really there, otherwise the service would not run... right?
Timestamp: 11/18/2015 1:23:58 AM
Message: Tracing to LogSource 'General' failed. Processing for other sources will continue. See summary information below for more information. Should this problem persist, stop the service and check the configuration file(s) for possible error(s) in the configuration of the categories and sinks. Summary for Enterprise Library
Distributor Service:
======================================
--> Message:
Timestamp: 11/18/2015 1:22:34 AM
Message:
HandlingInstanceID: 1f8bedac-4434-4c1d-9fc7-3522b4d4b690 An exception of type 'System.IO.FileNotFoundException' occurred and was caught.
-------------------------------------------------------------------------------
11/17/2015 20:22:34
Type : System.IO.FileNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : The configuration file C:\Project\DotShoppingCartSuiteV4.51\Install\OrderPipeline\..\..\Web\DSC.config could not be found.
Source : Microsoft.Practices.EnterpriseLibrary.Common
Help link :
FileName :
FusionLog :
Data : System.Collections.ListDictionaryInternal
TargetSite : Void .ctor(System.String)
HResult : -2147024894
Stack Trace :
at Microsoft.Practices.EnterpriseLibrary.Common.Configuration.FileConfigurationSource..ctor(String configurationFilepath)
at Microsoft.Practices.EnterpriseLibrary.Common.Configuration.FileConfigurationSourceElement.CreateSource()
at Microsoft.Practices.EnterpriseLibrary.Common.Configuration.ConfigurationSourceFactory.Create(String name)
at DotShoppingCart.Commercial.Base.DSCSiteConfigurationController.GetCfgSrcs()
at DotShoppingCart.Commercial.OrderPipeline.ProcessorProvider.Run()
at DotShoppingCart.Commercial.OrderPipeline.RunnableProvider.StartRun()
Additional Info:
MachineName : ACI-TIME-WEB
TimeStamp : 11/18/2015 1:22:34 AM
FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=4.1.0.0, Culture=neutral, PublicKeyToken=null
AppDomainName : DotShoppingCart.Commercial.OrderPipelineService.exe
ThreadIdentity :
WindowsIdentity : NT AUTHORITY\SYSTEM
Category: General
Priority: 0
EventId: 100
Severity: Error
Title:Enterprise Library Exception Handling
Machine: ACI-TIME-WEB
App Domain: DotShoppingCart.Commercial.OrderPipelineService.exe
ProcessId: 4280
Process Name: C:\Project\DotShoppingCartSuiteV4.51\Install\OrderPipeline\DotShoppingCart.Commercial.OrderPipelineService.exe
Thread Name: Win32
ThreadId:5348
Extended Properties:
--> MachineName: ACI-TIME-WEB
--> TimeStamp: 11/18/2015 1:23:58 AM
--> FullName: Microsoft.Practices.EnterpriseLibrary.Logging, Version=4.1.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: DotShoppingCart.Commercial.OrderPipelineService.exe
--> WindowsIdentity: NT AUTHORITY\SYSTEM
Exception Information
Details:
======================================
Exception Type: System.Net.Mail.SmtpException
StatusCode: GeneralFailure
Message: Failure sending mail.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Send(System.Net.Mail.MailMessage)
HelpLink: NULL
Source: System
HResult: -2146233088
StackTrace Information Details:
======================================
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Microsoft.Practices.EnterpriseLibrary.Logging.Configuration.EmailMessage.Send()
at Microsoft.Practices.EnterpriseLibrary.Logging.TraceListeners.EmailTraceListener.TraceData(TraceEventCache eventCache, String source, TraceEventType eventType, Int32 id, Object data)
at Microsoft.Practices.EnterpriseLibrary.Logging.LogSource.TraceData(TraceEventType eventType, Int32 id, LogEntry logEntry, TraceListenerFilter traceListenerFilter)
at Microsoft.Practices.EnterpriseLibrary.Logging.LogWriter.ProcessLog(LogEntry log)
Exception Information Details:
======================================
Exception Type: System.Net.WebException
Status: ConnectFailure
Response: NULL
Message: Unable to connect to the remote server
Data: System.Collections.ListDictionaryInternal
TargetSite: System.Net.Sockets.Socket GetConnection(System.Net.PooledStream, System.Object, Boolean, System.Net.IPAddress ByRef, System.Net.Sockets.Socket ByRef, System.Net.Sockets.Socket ByRef)
HelpLink: NULL
Source: System
HResult: -2146233079
StackTrace Information Details:
======================================
at System.Net.ServicePoint.GetConnection(PooledStream PooledStream, Object owner, Boolean async, IPAddress& address, Socket& abortSocket, Socket& abortSocket6)
at System.Net.PooledStream.Activate(Object owningObject, Boolean async, GeneralAsyncDelegate asyncCallback)
at System.Net.ConnectionPool.GetConnection(Object owningObject, GeneralAsyncDelegate asyncCallback, Int32 creationTimeout)
at System.Net.Mail.SmtpConnection.GetConnection(ServicePoint servicePoint)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
Exception Information Details:
======================================
Exception Type: System.Net.Sockets.SocketException
ErrorCode: 10060
Message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 208.73.210.214:25
SocketErrorCode: TimedOut
NativeErrorCode: 10060
Data: System.Collections.ListDictionaryInternal
TargetSite: Void DoConnect(System.Net.EndPoint, System.Net.SocketAddress)
HelpLink: NULL
Source: System HResult: -2147467259
StackTrace Information Details:
======================================
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
Category:
Priority: -1
EventId: 6352
Severity: Error
Title:
Machine: ACI-TIME-WEB
Application Domain: DotShoppingCart.Commercial.OrderPipelineService.exe
Process Id: 4280
Process Name: C:\Project\DotShoppingCartSuiteV4.51\Install\OrderPipeline\DotShoppingCart.Commercial.OrderPipelineService.exe Win32
Thread Id: 5348
Thread Name:
Extended Properties: