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Last Post 11/8/2008 7:58:32 AM By NBstrat. 3 replies.
10/20/2007 5:54:46 PM
robin
Posts: 19
Joined: 4/23/2008
an internal error occurred that prevents the request to complete.

hello,

An error occurred When I add new product  or edit a product in Management control panel,

And Use the "<span>Tell a Friend" function  occurr the same error.</span>


following is the error detail info:

We're sorry, an internal error occurred that prevents the request to complete.

Our supporting staff has been notified with this error and will address this issue shortly. We profusely apologize for the inconvenience and for any damage this may cause. You might want to try the same action at later time.

 

 

thank you

10/20/2007 6:52:25 PM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: an internal error occurred that prevents the request to complete.

It's probably you didn't get up your smtp settings right. Check your web.config and search for "mailSettings". Make sure you have permission to send email under the account that the web application pool is running.

DotShoppingCart Staff
10/20/2007 6:55:06 PM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: an internal error occurred that prevents the request to complete.

Forget to mention. Check your web server eventlog and you should see the detail exception stack.

DotShoppingCart Staff
11/8/2008 7:58:32 AM
NBstrat
Posts: 5
Joined: 11/6/2008
Re: an internal error occurred that prevents the request to complete.
For a quick and dirty look, temporarily set the customErrors mode="Off" in the web.config file.