We just had a real problem with this.  The jpg file name has a space in it.  Could that possibly be the reason?

 

The error was that the file was not found, and I couldn't get the site going until I re-copied the web files.

I cannot reproduce your issue. The logo image file with space is running just fine.

Ok, I think I fixed it. It was because I had the files set as read-only, since I had them in SourceSafe:

 

Unable to open file 'C:\Projects\DotShoppingCartOpenSourceV2\web\DSC.config' for writing because it is read-only or hidden.

 

Well, I didn't fix it.  The error I get is that the ASP.NET user doesn't have access to \DotShoppingCartOpenSourceV2\web\Files\dsc

I try to set the properties on these folder by unchecking the read-only attribute and I made a quick attempt on granting access to the folder to Network Service, but

I haven't solved it yet.

 

On my development machine (winXP) I don't have a problem.  I get the problem on a server, don't remember if it's W2000 or W2003.

 

Is there some established routine to grant access to the folders and files that get updated?

 

Thanks much,

Jim

 

Yes, you need to grant write permissions to the app pool credential for subfolder App_Data, App_Themes, Files and Images.

I set the permissions, and we were able to upload the logo.

 

But now I got this message from another user updating the site.   I don't know if you can shed any light on this:

...........

<div class="Section1"> <p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I am beginning to think that the logo and site name problems may have something to do with a timeout issue.</span><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I can go into the admin page and change the logo and the site name, and the changes show up despite getting an <span id="lw_1225319289_0" class="yshortcuts" style="border-bottom: 1px dashed rgb(0, 102, 204); background: transparent none repeat scroll 0% 0%; cursor: pointer; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;">error message</span> initially.</span><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">However, after a period of time, if I leave the site up on the browser, and then refresh it, it goes back to the old logo and site name.</span>

Sorry, I pasted that in from a yahoo mail message.  Here it is again:

<meta content="text/html; charset=utf-8" http-equiv="CONTENT-TYPE" /> <title></title> <meta content="OpenOffice.org 2.4 (Linux)" name="GENERATOR" /> <style type="text/css"> <!-- @page { size: 8.5in 11in; margin: 0.79in } P { margin-bottom: 0.08in } --> </style>

<a name="lw_1225319609_0">I am beginning to think that the logo and site name problems may have something to do with a timeout issue.I can go into the admin page and change the logo and the site name, and the changes show up despite getting an <span style="background: transparent none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;">error message</span> initially.However, after a period of time, if I leave the site up on the browser, and then refresh it, it goes back to the old logo and site name.

Try using Ctrl-F5 in the browser to force refresh all.