an ASP.NET Open Source CMS & eCommerce platform
Search:
Skip Navigation LinksHome > DotShoppingCart Forums > Support > Using DotShoppingCart > Logo file reverting back
Last Post 6/25/2009 3:21:53 AM By lukezy. 3 replies.
6/24/2009 1:33:18 AM
jsduggan
Posts: 52
Joined: 3/19/2009
Logo file reverting back
I am experiencing a really strange problem all of the sudden involving the logo file.  I redesigned the logo and uploaded it to DSC as usual.  I then browsed to the website and everything displays great.  However, after a short period of time, it reverts back to the OLD logo file all by itself.  I have changed it back several times but it keeps going back to the old logo file, not the new redesigned file. 
 
I then did a remote desktop connection to my virtual server and deleted the old file from the DSC, leaving only the newly designed logo file.  This did not help.  I just checked my website and it is back to the old file again.  I cannot get the new logo file to stay.
 
Any idea why this might be occuring?
 
Thanks in advance for any assistance.
6/24/2009 5:56:24 AM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: Logo file reverting back
Are you using the same file name for the new logo file? If so, please use CRTL-F5 to force browser to reload logo file from the server again.
DotShoppingCart Staff
6/24/2009 9:47:25 AM
jsduggan
Posts: 52
Joined: 3/19/2009
Re: Logo file reverting back
No, I used a different file name for the new logo file.  What is strange is that that new logo gets uploaded successfully, but later reverts back without me making any changes.  So, in other words, the new logo uploads and when I open a new brower, I see the new logo file and everything is fine.  However, everytime I have uploaded the new file, it eventually reverts back to the old file.  I then went into the "Web" folder of DSC to find the old logo file to delete it.  I found the file and deleted it, but it shows back up in the folder everytime.  I am not sure how this is even possible unless the logo image is stored in more than one location within the DSC directory.  
 
That being said, whatever I try, I cannot get the new logo file to stick.
 
Thanks for your help.
6/25/2009 3:21:53 AM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: Logo file reverting back
How did you upload logo file? Did you use upload logo? If so, please send me a link to your site and filename for both old logo and new logo.
DotShoppingCart Staff