an ASP.NET Open Source CMS & eCommerce platform
Search:
Skip Navigation LinksHome > DotShoppingCart Forums > Support > Using DotShoppingCart > Order Confirmation sent to user While order has...
Order Confirmation sent to user While order has error
Last Post 6/30/2009 1:13:37 PM By lukezy. 3 replies.
6/29/2009 3:02:49 PM
Bahram
Posts: 878
Joined: 12/8/2008
Location:Vancouver, BC Canada
Order Confirmation sent to user While order has error
Hi Luke,
 
If user enters Credit Card Exp Date Wrong, The order will not Process And Shows Error ( Correct )
But the Confirmation Email Sent to both user and Admin so they can not find something wrong until they go and check.
This Order Status error should also be reported Automatically. since there are lots of orders and tracking eachd is difficult.
 
 
 
Bahram
6/29/2009 3:22:09 PM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: Order Confirmation sent to user While order has error
We have already something in V4 that will send emails when credit card authorization fails.
DotShoppingCart Staff
6/30/2009 12:54:18 PM
Bahram
Posts: 878
Joined: 12/8/2008
Location:Vancouver, BC Canada
Re: Order Confirmation sent to user While order has error
 
The error message needs to be specific too. Currently it is :
Please enter a valid state in the billing address : Invalid Data Error Code 10751
 
It seems it only checks and know US States, If yhe country Is Canada then State/Province have different values than those of US.
 
 
6/30/2009 1:13:37 PM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: Order Confirmation sent to user While order has error
I believe State in Canada is validated, do you know what value in the state was causing problem? 
 
I remember you were talking about updating DSC_Country. Make sure you don't touch US and CA records in DSC_Country. Especially leave them as the same IDs. 
DotShoppingCart Staff
Project hosted at CodePlex.com
Copyright © 2013 DotShoppingCart. All rights reserved.