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No reply to defects and questions.
Last Post 9/3/2010 11:03:46 AM By Bahram. 2 replies.
9/2/2010 10:00:50 AM
Bahram
Posts: 878
Joined: 12/8/2008
Location:Vancouver, BC Canada
No reply to defects and questions.
 There is no reply to recent bug report, and also a question? 
9/2/2010 10:26:17 AM
lukezy
Posts: 2109
Joined: 6/12/2007
Location:WA, US
Re: No reply to defects and questions.
You should not expect reply to every single thread in the free support forums. If you provide more detail information including stack trace, you will have better change to get a reply. The alternative is to use our premium support.
DotShoppingCart Staff
9/3/2010 11:03:46 AM
Bahram
Posts: 878
Joined: 12/8/2008
Location:Vancouver, BC Canada
Re: No reply to defects and questions.
Giving no reply at all is unprofessional and  not a substitute for just replying and mention it asnot free support.
 
After all :
 
This post is a bug has all trace information yet no reply :
 
 
How ever I put lots of my time and effort to debug the problems and bug fixes in source package, like this post that takes 35 threads :
 
 
This is the price I pay to get some services free instead like :
 
 
Thanks,
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